Diploma in PC Support Technician

By the end of this program, you will gain practical skills essential for supporting end users and collaborating effectively with your team in IT, ERP, and CRM environments, utilizing tools such as PC hardware, SAP, and Salesforce.

Our diploma program equips you with the core competencies needed to excel as a PC Support Technician. You will develop a thorough understanding of computer systems, operating systems, networking, hardware and software, and personal computers—all of which are critical for a career in technical support or as a support specialist.

You will learn to identify, configure, troubleshoot, and resolve issues faced by end users working with both Microsoft Windows and Linux operating systems.

What to expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

45 Riverside Road, Ottawa, Ontario K1N 8X5
Phone: +1 613-780-3400
Email: info@frontofgames.today

PCC Information

Registered Training Organisation #CA38192074653
Registered under the Canadian Skills and Training Authority (CSTA)